Loss of Baggage & Compensation In the event of damage/loss of baggage, claims willf be settled as per the applicable convention. As per the WARSAW CONVENTION, the compensation is computed at the rate of USD20/- per kg. As per the MONTREAL CONVENTION the compensation is computed to a maximum of (Special Drawing Rights)SDR1000/- per passenger for loss/damage/delay of baggage.
However, a passenger can benefit from a higher liability limit by making a special declaration at the latest at check-in and by paying a supplementary fee.
Liability for loss of or damage to baggage on domestic sectors of Air India, is governed by
Carriage By Air Act 1972' and limited as follows :
a) to a sum of Rs.450/- per Kg., of baggage checked-in by the passenger.
b) to a sum of Rs.4,000/- in respect of objects of which the passenger takes charge himself.
The Warsaw Convention or the Montreal Convention will be applicable if the domestic travel is in conjunction with an International sector.
NotePassengers are advised not to carry valuables such as jewellery, encashable articles, negotiable papers and currency in their checked baggage. The Carrier is not liable for loss/damage to or delay in the delivery of fragile or perishable articles, money, jewellery, silverware, cameras, electronics/ video/computer or photographic equipment, negotiable papers, securities, heirlooms, antiques, artifacts, work of art, irreplaceable books or publications, manuscripts, business documents, precious metals and other similar valuables or commercial effects.